UPDATE 2 p.m. Thursday–  The “do not use” water order has been lifted for 1,800 customers in the Big Bottom, Bona Vista, Cemetery, Clover Hollow, Elk Two Mile and Valley Grove areas, bringing the total number of customers to 71,000.

CHARLESTON, W.Va. — West Virginia American Water Company has lifted the do-not-use water order for all but about 20,000 of its customers in parts of nine counties.

The company and testing teams reportedly made significant progress Wednesday night and early Thursday morning.

(See updated zone map here)

The new zones cleared to begin flushing their water systems include:

–eastern Kanawha County (Riverside High School attendance area)

–all of Boone County, Culloden, Hamlin, Cross Lanes, Poca, Nitro and Dutch Hollow

–several smaller, isolated pressure zones including Brynwood-Elk River, Beacon Ridge, Brook Hill, Credemont, Crestwood,Milliken, Mile Fork, Coopers Creek, Jarrell Addition, Jenkins Hollow and Eagle View.

–the Mount Alpha and Lower Donnally areas of Charleston

The spill of an estimated 7,500 gallons of 4-methylcyclohexane methanol, known as crude MCHM, occurred last Thursday from the Freedom Industries plant up the Elk River from WVAWC’s large Kanawha Valley Water Plant.


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  • Luella Raper

    My son has flushed their home's lines our 3 xs and they still smell the chemical! They are not using it and even take their children out and leave the house after the flushings. They are very worried about the effects this water and odor could possibly have on them and their children!( My son is a PE that deals with water and waste water systems.)

  • northforkfisher

    I'm glad to see that there is some relief. I could not imagine going through what these proud and strong people have been through.
    The strength and resolve of those affected makes proud to be a WV Mountaineer. I believe that anything can happen and the people of Wv will find a way to get by.

  • Rich

    Bad grammar. Affecting