UPDATE (11:22 p.m.) — According to AT&T, the issue has been resolved.

CHARLESTON, W.Va. — AT&T customers are experiencing an outage across West Virginia Wednesday, preventing those customers from calling 911.

A spokesman for AT&T said customers nationwide are experiencing similar problems, and the company is working on fixing the issue. It is not clear how many states are affected.

If you need emergency assistance in the following counties, the numbers to call are:

— Cabell County: 304-526-8585
— Hampshire County: 304-822-6000
— Mason County: 304-875-9911
— Kanawha County: 304-348-8111 or 304-357-0191
— Wyoming County: 304-732-6953

The West Virginia Division of Homeland Security and Emergency Management said it is monitoring the situation. A restoration time is not known.

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