MARTINSBURG, W.Va. — As COVID-19 numbers inch up in the Eastern Panhandle, the City of Martinsburg has decided to once again limit face-to-face customer service.
Martinsburg City Manager Mark Baldwin said the city will return to measures it took in the early weeks of the pandemic.
“We’ll be providing the same services by appointment, email, telephone calls, online services, that worked well, so we’re really back to that stage,” Baldwin said.
Martinsburg City Hall will be open for in-person services Friday. The changes begin Monday.
Baldwin said the city will continue to have public meetings but officials are encouraging residents to attend online instead of in-person.
“If you don’t have an item on any of those agendas that you need to present at council chambers, in person, then we have the video conferencing that was just purchased and upgraded. It’s a much better format for the public to view our meetings,” Baldwin said.
Moragantown makes move
Morgantown officials have limited access to the Public Safety Building to essential business only due to the latest spike in COVID cases. Residents can enter for essential business by requesting entry at the Spruce Street entrance.
Hearings in Morgantown Municipal Court will take place as scheduled and fines are to be paid online. For questions or concerns, please contact the Municipal Court at 304-284-7497.
The Morgantown Parking Authority window is still open, but parking citations and other fees can be paid online at the MPA website. For questions or concerns, please call the Morgantown Parking Authority at 304-284-7435.