The Greenbrier Clinic, which is located in The Greenbrier Resort, has formally notified patients about significant doubt over the quality of breast imaging services performed there over a period of more than two years, late 2023 and early 2026.
“I am writing to let you know that there is serious concern about the quality of the mammography that our facility performed between Oct. 28, 2023, and Feb. 26, 2026,” wrote Dr. Henry Setliff, radiologist at the clinic, in a March 23 letter to patients.
The timeline is important.
Mammograms are critical, low-dose X-ray tools used to detect breast cancer early, often up to three years before symptoms develop.
Regular screening reduces breast cancer mortality by finding tumors when they are most treatable, allowing for less aggressive treatments. Experts recommend screening every two years for women aged 40–74.
The situation was first reported by the Real WV, an online news publication headquartered in the Greenbrier Valley. MetroNews received a copy of the letter from the clinic on Monday. The Greenbrier did not respond to a request for response from West Virginia MetroNews.
The Greenbrier Clinic at the historic resort in White Sulphur Springs is owned and operated by the Justice family, led by U.S. Senator Jim Justice.
The clinic has provided medical services, including executive health exams, on-site since 1948.
This situation developed following an investigation where federal regulators determined that the facility failed to meet essential imaging standards. That led to a government-ordered suspension of all mammography operations, according to the letter.
“The FDA determined that we failed to meet the clinical image quality standards established by our facility’s accreditation body, the American College of Radiology, as required by the FDA,” clinic wrote.
“As a result, the FDA required us to stop performing mammography as of February 26, 2026.”
The letter from the clinic clarified that past results are not definitely incorrect, and medical professionals urged patients to have their previous scans professionally re-evaluated to determine if a new exam is necessary.
The letter outlined additional steps, including consulting with primary physicians and seeking services at alternative certified medical facilities.
Furthermore, the clinic’s administration expressed its intent to rectify the clinical failures and eventually regain accreditation from the American College of Radiology.
“You need to talk with your healthcare provider as soon as possible about the mammogram(s) you had here between October 28, 2023, and February 26, 2026, and your medical followup,” the clinic wrote to patients.
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