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DHHR says progress being made with payment delays affecting foster families, agencies

CHARLESTON, W.Va. — The state Department of Health and Human Resources is working to resolve issues that have caused delays in payments affecting foster families and agencies.

Earlier this month, the DHHR announced a delay in those payments which left many West Virginia families wondering how to pay for basic necessities.

The agency said in a Tuesday press release that payments have been made to each classification of caregiver including non-certified kinship, adoption subsidies and legal guardianship subsidies.

In addition, some payments to Socially Necessary Services Providers were paid last week.

Other groups like child placing agencies, residential providers and individuals who are certified kinship and relative caretakers can expect their February payments to be processed this week.

Payments for some groups including agencies for independent living and transitional living are still on hold.

Payments are expected to return to their normal schedule next month.

Affected families with questions may contact the DHHR’s Client Services at 1-800-642-8589 or email dhhrbcfcs@wv.gov.

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